Xm6 Privacy Policy — How We Protect Your Data
Updated: 2026. Please read this policy to understand how xm6 manages your personal information.
User privacy is a priority at xm6. This policy clearly outlines the types of information we collect when you use our platform, how that information is used, stored and protected, as well as your rights as a user regarding your personal data. By using the xm6 platform, you agree to the practices described in this privacy policy.
Information We Collect When You Use the Platform
Account Information
When you register an account with xm6, we collect the information you provide directly, including your full name, email address, phone number and date of birth. This information is required to verify your identity, process transactions and manage your account securely.
Device & Browser Information
Our systems automatically log technical information when you access the platform, including device type, operating system, browser version, IP address and screen resolution. This information is used to optimise the user experience and detect any suspicious activity.
Payment Information
To process deposits and withdrawals in MYR (RM), we retain transaction information such as the payment method used, transaction amount and processing time. Full bank account numbers or card details are not stored directly in our systems — payment processing is handled through certified, secure payment providers.
Platform Usage Data
We also record platform usage patterns, including pages visited, games played, session duration and actions taken within the platform. This data helps us understand user needs and continuously improve our services.
Why We Need Your Information — Purpose of Data Use
Xm6 uses the information collected solely for legitimate purposes related to platform operations. The primary purposes for data use include:
- Verifying user identity during registration and login to prevent unauthorised access.
- Processing deposits, bets and withdrawals in MYR accurately and securely.
- Providing effective customer support and addressing enquiries related to accounts or transactions.
- Sending important account notifications such as login verification, transaction status updates, and policy changes.
- Detecting and preventing fraud, illegal activity or platform abuse.
- Improving the user experience based on usage patterns and feedback received.
- Complying with applicable legal and regulatory requirements.
Xm6 does not use user data for third-party advertising purposes or sell personal information to any external party without the user's explicit consent.
Cookies, Tracking & Related Technologies
What Are Cookies
Cookies are small text files stored on your device when you visit the xm6 platform. They help the platform recognise your session, remember your preferences and ensure a smoother login experience without requiring you to re-enter your credentials each time.
Types of Cookies Used
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login status during an active session.
- Persistent cookies: Stored on your device for a set period to remember your preferences and settings.
- Analytics cookies: Helping us understand how users interact with the platform for internal improvement purposes.
How to Manage Cookies
You can manage or delete cookies through your web browser settings. However, disabling cookies may affect certain features on the xm6 platform, including the ability to stay logged in automatically.
Data Storage, Security & Third-Party Sharing
Data Storage Security
Xm6 employs appropriate technical and organisational security measures to protect users' personal data against unauthorised access, disclosure, alteration or destruction. All communication between your device and our servers is secured using SSL encryption. Personal data is stored in a protected server environment with strict access controls.
Retention Period
We retain your personal data for as long as your account is active or as needed to provide our services. Following account closure, certain data may be kept for an additional period for legal compliance, dispute resolution, or fraud prevention purposes.
Third-Party Sharing
Xm6 does not sell or rent users' personal data to third parties. However, we may share limited information with the following parties under certain circumstances:
- Approved payment service providers for processing RM transactions.
- Government authorities or law enforcement agencies when required by law.
- Technical service providers that support platform operations, bound by strict confidentiality agreements.
All third parties involved in processing user data are bound by confidentiality obligations and are only permitted to use the data for specified purposes.
Your Rights as a User & How to Contact Us
You have the right to request a copy of the personal data we hold about your account. Please contact our support team with a written request to obtain this information.
If any information we hold about you is inaccurate or incomplete, you have the right to request a correction through your account settings or by contacting support.
You may request the deletion of your personal data by closing your account. Requests will be processed subject to applicable legal requirements.
Privacy Policy Updates
Xm6 reserves the right to update or amend this privacy policy at any time. Users will be notified of any significant changes via in-platform notifications or email. The latest version of the privacy policy is always available on this page. Continued use of the platform after any changes constitutes acceptance of the updated policy.
How to Contact Us Regarding Privacy
If you have any questions, concerns or requests regarding this privacy policy or the management of your personal data at xm6, please contact our team by email at [email protected]. For general enquiries, you may also refer to the FAQ us for a faster response.